A key player in the airport industry, WO Group combines expertise in safety, security, hospitality, and customer experience. Born from an industrial vision and driven by the desire to integrate various skills and expertise, our goal is to develop optimal solutions for our clients.
We count 2,800 employees working across 10 major airports (Roissy CDG, Orly, Nice, Cannes, Perpignan, Marseille, Strasbourg, Brest, Rennes, and Lille), deploying our expertise through three complementary entities:
-WatchOver: A specialist in security, safety, and fire prevention, we offer innovative solutions and essential services for airports, airlines, and all players in the airport network. More than 2,000 employees are involved daily in screening, profiling, aircraft checks, and Dog-assisted detection.
-WelcomeOne: With over 500 experts, we work on managing passenger services and customer experience, optimizing queue management processes, digital check-in, and passenger support for airports and airlines. Our back-office teams also provide essential operational coordination: verifying travel documents and conducting anti-fraud document checks.
-WorkOut: A team of around twenty specialists and trainers support our employees and clients in developing key skills for an increasingly demanding airport environment.
Our DNA, Operational Excellence:
-Skilled and passionate teams
-Continuous performance and operational robustness assessment
-A culture of proactivity
-A deep commitment to sustainability—both human and environmental
Our Mission: By anticipating future challenges, we aim to provide excellent services that combine innovation and expertise to support the transformation of the airport sector.
